100
Incident Created
100
Investigated
87
Resolved
2
Escalated to IR
11
Pending (IR: 0 | L1: 0)
110
Total Active
Severity Distribution
BAU SLA and Verdict
MTTA
Mean Time to Assignment (to Analyst)
MTTR
Mean Time to Resolve (to Analyst)
Verdict
Incident Verdict
Incident Type | Active vs Closed
Team Utilization | Investigated vs Closed
Overall Active Incidents
Ageing